Returns & Exchanges
At Vegetal Shop, we want you to be completely satisfied with your botanical beauty purchases. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully pack the unused items in their original eco-friendly packaging, ensuring the seals remain intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned botanical products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing